Key Stats
- 890 — Parks and reserves unified
- 60M — Annual visits supported
- Serverless — Cloud-native architecture
- Unified — Single customer view
Key capabilities:
- AWS Lambda for serverless compute
- Amazon Aurora for scalable data storage
- AWS Glue for ETL and data pipelines
- Amazon CloudFront for load protection and distribution
- AWS WAF for security against web exploits and bots
The Approach
Kablamo ran over 20 technical design and discovery sessions with internal and external stakeholders, investigating the current digital landscape, external interactions and dependencies, product vision and user needs.
Through group workshops focusing on the visitor experience and product vision, the team created a joint view of the future for the Digital Backpack.
The Results
The cloud-based Digital Backpack solution is scalable, future-proof, and secure. The serverless architecture scales on demand, reduces operational costs, and enables quicker deployments.
Looking Forward
Visitors can now access all their NPWS interactions through a single, seamless digital experience.
