THE WAVE

INFORMATION

We bring Heart, Mind and Make to every engagement. That means designing with your users, solving complex problems with strategic and technical depth, and delivering working systems with measurable outcomes. For enterprises and government departments across Australia and Canada.

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CLOUD SOFTWARE

Our expertise is in cloud-native digital software and data platforms on AWS. We design and deliver serverless architectures, event-driven systems, and scalable applications that operate at enterprise scale. Our engineers have deep experience across the AWS ecosystem — Lambda, Aurora, S3, CloudFront, API Gateway, DynamoDB, and more — building systems that handle millions of transactions while maintaining bank-grade security and compliance.

For the ABC, we migrated 6 petabytes of media and 3 million records into a unified cloud archive, replacing a three-week manual search process with a platform that returns results in milliseconds. The CoDA system processed and served over two billion content downloads in its first six months alone. For Assembly Payments, we delivered a PCI-compliant cloud payments platform processing data from over 50,000 POS terminals — three months ahead of schedule and under budget, with endpoint provisioning reduced from days to minutes.

Our cloud software practice extends beyond greenfield builds. We work with organisations to modernise existing systems, adopt event-driven architectures, and implement automated delivery pipelines that enable multiple daily releases with zero downtime — as we demonstrated with Vodafone's online shop platform, where we delivered the company's first-ever zero-downtime production release and coordinated a team of over 100 engineers through peak sales season.

As an AWS Partner Network member, our work is recognised by AWS directly. Our projects with Cerebral Palsy Alliance, Pacific Magazines, and Kablamo DAM are published as case studies on aws.amazon.com.

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Software Engineering

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Design

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Strategy & Advisory

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Product Innovation

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Geospatial

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Product Care

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AI Native Software

HUMAN-CENTRED DESIGN

Our solutions are built on deep insight into lived experiences. Through service design, UX research, and rapid prototyping, we create products with a clear link to real business value. We start every engagement by understanding the people who will use the product — their constraints, their context, and their goals. This approach ensures that what we build is not only technically sound but genuinely useful in practice.

For Cerebral Palsy Alliance, we designed My Voice Library, a world-first gamified platform that collects voice and orofacial data from children with dysarthria. The platform had to be accessible for children with motor impairments, engaging enough to sustain participation, and secure enough to handle sensitive research data. My Voice Library was recognised at the 2023 Good Design Awards for its innovative approach to accessible technology and is now enabling biomedical engineers and speech pathologists globally to develop the next generation of assistive communication tools.

For Cape York Partnership, we built the Pama Platform — delivering 14 comprehensive features across 250+ UI screens in six months. The platform serves 250+ daily users in some of the most remote communities in Australia, providing culturally appropriate access to government and social services. Design challenges included low tech proficiency, bandwidth constraints in remote locations, and geographical distance. We invested in a comprehensive design toolkit and style guide using Figma and Storybook, building core atoms and molecules that formed the backbone for all interface design.

Accessibility and inclusion are not afterthoughts in our practice. They are foundational to how we design, test, and deliver.

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Software Engineering

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Design

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Strategy & Advisory

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Product Innovation

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Geospatial

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Product Care

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AI Native Software

TECHNOLOGY TRANSFORMATION

We modernise legacy systems and migrate critical workloads to the cloud, helping organisations adopt new technologies with confidence. Our approach combines deep platform engineering expertise with hands-on knowledge transfer, ensuring our clients can own and grow their new environments long after the engagement ends.

For Seven West Media, we migrated 16 magazine brands to AWS in eight weeks, improving page load times by 20%, achieving 99.99% platform availability, and increasing audience traffic by 24%. The new platform survived a major DDoS attack — a 500% spike in traffic — just days after launch. The timeline included pre-production environments, automated continuous delivery pipelines, container orchestration, and training for internal engineers, along with a repeatable migration framework for remaining platforms.

For an ASX-100 mining company, we migrated business-critical applications to AWS in nine weeks with zero business downtime, delivering on time and within budget. Using native AWS tools including CloudFormation, CodeCommit, and CodeBuild, we established a repeatable framework and upskilled client staff to manage the new cloud environment independently. The project set the foundation for migrating additional global data centres.

Our transformation practice covers the full spectrum: from assessing existing infrastructure and designing target-state architectures to executing migrations with automated tooling and embedding operational capability within client teams. We work side by side with our clients through agile frameworks, ensuring that every migration delivers not just a technical upgrade but a step change in organisational capability.

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Software Engineering

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Design

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Strategy & Advisory

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Product Innovation

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Geospatial

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Product Care

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AI Native Software

DATA AND AI

We enable our customers to harness the power of AI, machine learning, and advanced data engineering to solve problems that matter. Our work spans fire prediction, natural language processing, geospatial intelligence, and real-time data platforms — always engineered for production reliability, not demo-day prototypes.

For the NSW Rural Fire Service, we built Athena, a custom bushfire intelligence platform that has tracked over 15,000 fire incidents since launch with 100% uptime. Athena predicts fire spread within minutes using Phoenix and Spark simulation models, provides a 12-hour growth horizon, and highlights assets threatened within the next two hours. The platform ingests geotagged social content as an additional intelligence source, using AWS Rekognition for real-time image recognition. Its Social Intelligence module received a Best-in-Class Australian Good Design Award.

For DEECA Victoria, we re-engineered the state's bushfire risk modelling framework through CloudFARM, a cloud-native platform that increased modelling resolution by approximately 70 times. Using Amazon SageMaker for machine learning, serverless pipelines via Lambda and Athena, and auto-scaling resources, we eliminated previous scaling constraints and delivered near-limitless capacity for statewide bushfire risk assessment.

During the devastating Black Summer bushfire season, we delivered a working prototype in weeks for the Victorian Government — a scalable cloud data platform capable of ingesting limitless data from satellites, weather stations, and social media to display real-time fire predictions and enable multi-agency coordination. Our data and AI practice brings together ML engineers, data engineers, and domain experts to build systems where the AI is governed, monitored, and reliable from day one.

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Software Engineering

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Design

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Strategy & Advisory

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Product Innovation

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Geospatial

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Product Care

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AI Native Software