The Problem
After Assembly Payments secured funding from a major bank, a new cloud-based payments solution was needed to integrate with the bank’s internal network. This platform would consume data from well over 50,000 POS terminals and online merchant stores. Critically, the solution also had to comply with the bank’s stringent governance, security, and regulatory requirements.
Due to a tight go-to-market deadline, the platform – comprising a customer-facing Merchant Payment Portal and a POS Real-Time Monitoring Tool – had to be ready in less than 12 months.
The Merchant Portal would process payments from POS terminals and online stores, giving the merchants instant access to cash flow while providing greater visibility over their accounts. The second project, the POS Real-Time Monitoring Tool would enable the client to proactively monitor and manage the merchants’ POS devices.
The cloud environment for these had to connect into the major bank’s internal systems via a network managed by one of Australia’s largest telcos. While managing these multiple stakeholders was complex, the greatest challenge came from another third party: the beta POS distributor.